Rates & Reservations

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We have a 14 day cancellation policy for Canopy Tours.


More Than 14 Days From Tour

14 Days or Less From Tour

Rescheduling

One free reschedule allowed. Additional reschedules may be allowed for a $20 rescheduling fee.

No rescheduling allowed

Cancelling

Full refund less $20/person cancellation fee

No refunds will be given

All reservations are transferable. Please call our registration facility at (540) 622 – 2000 to alert our staff of any changes.

If your Canopy Tour is cancelled due to weather or other unforeseeable conditions, we will make every attempt to contact you at the number you provided. We can reschedule or refund your Tour – which ever you choose.

If you are unable to complete the Tour due to fear, we will issue you a rain check to come back and try again.

Should you arrive late and miss your Tour, you will not be allowed to join the Tour. You can be moved to another tour the same day only if space is available. However, you will not receive a refund if we are unable to place you on another tour. Tours leave as scheduled. Participants need to arrive 20 minutes prior to their Tour time. 

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